ISO 9001 : 2000 And Continual Qualiti Improvement : ISO 9001 : 2000 Interpretatin Documentation Improvement Self Internal Audit /

per GASPERSZ, Vincent
Publicat 2005

Metode Analisis Untuk Peningkatan Kualitas : ISO 9001 : 2000 Caluse 8 : Measurement, Analysis and Improvement /

per GASPERSZ, Vincent
Publicat 2003