Cita APA

Westbrook, L. (2001). Identifying and analyzing user needs: A complete handbook and ready-to-use assessment workbook with disk. New York: Neal-Schuman Publishers.

Chicago Style Citation

Westbrook, Lynn. Identifying and Analyzing User Needs: A Complete Handbook and Ready-to-use Assessment Workbook With Disk. New York: Neal-Schuman Publishers, 2001.

Cita MLA

Westbrook, Lynn. Identifying and Analyzing User Needs: A Complete Handbook and Ready-to-use Assessment Workbook With Disk. New York: Neal-Schuman Publishers, 2001.