Westbrook, L. (2001). Identifying and analyzing user needs: A complete handbook and ready-to-use assessment workbook with disk. New York: Neal-Schuman Publishers.
استشهاد بنمط شيكاغوWestbrook, Lynn. Identifying and Analyzing User Needs: A Complete Handbook and Ready-to-use Assessment Workbook With Disk. New York: Neal-Schuman Publishers, 2001.
MLA استشهادWestbrook, Lynn. Identifying and Analyzing User Needs: A Complete Handbook and Ready-to-use Assessment Workbook With Disk. New York: Neal-Schuman Publishers, 2001.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.