Westbrook, L. (2001). Identifying and analyzing user needs: A complete handbook and ready-to-use assessment workbook with disk. New York: Neal-Schuman Publishers.
Styl ChicagoWestbrook, Lynn. Identifying and Analyzing User Needs: A Complete Handbook and Ready-to-use Assessment Workbook With Disk. New York: Neal-Schuman Publishers, 2001.
Citace podle MLAWestbrook, Lynn. Identifying and Analyzing User Needs: A Complete Handbook and Ready-to-use Assessment Workbook With Disk. New York: Neal-Schuman Publishers, 2001.
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