Westbrook, L. (2001). Identifying and analyzing user needs: A complete handbook and ready-to-use assessment workbook with disk. New York: Neal-Schuman Publishers.
Style de citation ChicagoWestbrook, Lynn. Identifying and Analyzing User Needs: A Complete Handbook and Ready-to-use Assessment Workbook With Disk. New York: Neal-Schuman Publishers, 2001.
Style de citation MLAWestbrook, Lynn. Identifying and Analyzing User Needs: A Complete Handbook and Ready-to-use Assessment Workbook With Disk. New York: Neal-Schuman Publishers, 2001.
Attention : ces citations peuvent ne pas être correctes à 100%.