Meola, M., & Stormont, S. (2002). Starting and operating live virtual reference services: A how-to-do-it manual for librarians. New York: Neal-Schuman Publishers.
Citação norma ChicagoMeola, Marc, and Sam Stormont. Starting and Operating Live Virtual Reference Services: A How-to-do-it Manual for Librarians. New York: Neal-Schuman Publishers, 2002.
Citação norma MLAMeola, Marc, and Sam Stormont. Starting and Operating Live Virtual Reference Services: A How-to-do-it Manual for Librarians. New York: Neal-Schuman Publishers, 2002.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.