HARDJOSOEDARMO, S. (2002). Total Quality Management. Yogyakarta: Andi.
Chicago Style aipamenaHARDJOSOEDARMO, Soewarso. Total Quality Management. Yogyakarta: Andi, 2002.
MLA aipamenaHARDJOSOEDARMO, Soewarso. Total Quality Management. Yogyakarta: Andi, 2002.
Kontuz: berrikusi erreferentzia hauek erabili aurretik.