Cita APA

Fandy Tjiptono. (2002). Prinsip- Prinsip Total Quality Service. Yogyakarta: Andi.

Citación estilo Chicago

Fandy Tjiptono. Prinsip- Prinsip Total Quality Service. Yogyakarta: Andi, 2002.

Cita MLA

Fandy Tjiptono. Prinsip- Prinsip Total Quality Service. Yogyakarta: Andi, 2002.

Warning: These citations may not always be 100% accurate.