APA Citation

Morgan,Rebecca, & Terjemah ; Fiyanti Osman. (2001). Melayani Pelanggan Kecewa. Jakarta: PPM.

Chicago Style Citation

Morgan,Rebecca, and Terjemah ; Fiyanti Osman. Melayani Pelanggan Kecewa. Jakarta: PPM, 2001.

MLA Citation

Morgan,Rebecca, and Terjemah ; Fiyanti Osman. Melayani Pelanggan Kecewa. Jakarta: PPM, 2001.

Warning: These citations may not always be 100% accurate.