Citação norma APA

Bell, C. R. (2009). Take Their Breath Away: How Imaginative Service Creates Devoted Customers. John Wiley & Sons.

Citação norma Chicago

Bell, Chip R. Take Their Breath Away: How Imaginative Service Creates Devoted Customers. John Wiley & Sons, 2009.

Citação norma MLA

Bell, Chip R. Take Their Breath Away: How Imaginative Service Creates Devoted Customers. John Wiley & Sons, 2009.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.