Bell, C. R. (2009). Take Their Breath Away: How Imaginative Service Creates Devoted Customers. John Wiley & Sons.
Trích dẫn kiểu ChicagoBell, Chip R. Take Their Breath Away: How Imaginative Service Creates Devoted Customers. John Wiley & Sons, 2009.
Trích dẫn MLABell, Chip R. Take Their Breath Away: How Imaginative Service Creates Devoted Customers. John Wiley & Sons, 2009.
Cảnh báo: Các trích dẫn này có thể không phải lúc nào cũng chính xác 100%.