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Take Their Breath Away : How Imaginative Service Creates Devoted Customers

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Main Authors:	Chip R. Bell, John R. Patterson
格式:	Online
语言:	Inggris
出版:	John Wiley & Sons 2009
在线阅读:	http://103.142.62.240:80/perpus/index.php?p=show_detail&id=130417
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