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161
162
by Meola, Marc, 1968-
Published 2002
Table of Contents:
“...What is live virtual reference? -- Why offer live virtual reference? -- What are the five models...”Published 2002
Book
163
Published 2006
Table of Contents:
“...Bringing together teens and chat reference : reconsidering "the match made in heaven" / Laura Kortz...”Table of contents
Book