Customer Service : Building succesful skils for the twenty-first century
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| Main Author: | |
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| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
New York
McGraw-Hill
2005
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| Subjects: | |
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| 100 | |a ROBERT W. Lucas |9 21534 | ||
| 245 | |a Customer Service : Building succesful skils for the twenty-first century | ||
| 260 | |a New York |b McGraw-Hill |c 2005 | ||
| 300 | |a 416 hlm.; 25 cm | ||
| 650 | |a 1. Customer Services |9 21535 | ||
| 700 | |a John E. Biernat |9 21536 | ||
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