Melayani Pelanggan Kecewa
Saved in:
Main Author: | |
---|---|
Other Authors: | |
Format: | Book |
Language: | Indonesian |
Published: |
Jakarta
PPM
2001
|
Subjects: | |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
LEADER | 00643nam a22001937a 4500 | ||
---|---|---|---|
007 | ta | ||
008 | 100811t2001 io ||||| |||| 00| 0 ind d | ||
020 | |a 974421111 | ||
041 | |a IND | ||
082 | |2 21 |a 658.81 | ||
100 | |a Morgan,Rebecca |9 11335 | ||
245 | |a Melayani Pelanggan Kecewa | ||
260 | |a Jakarta |b PPM |c 2001 | ||
300 | |a xiv, 86 p, ; 20,5 cm | ||
650 | |a Hubungan Pelanggan |9 10914 | ||
700 | |a Terjemah ; Fiyanti Osman |9 11336 | ||
942 | |2 ddc |c BK | ||
999 | |c 8565 |d 8565 | ||
952 | |0 0 |1 0 |2 ddc |4 0 |6 658_810000000000000_MOR_M |7 0 |8 NFIC |9 13377 |a PU |b PU |c GEN |d 2010-08-11 |l 5 |m 3 |o 658.81 MOR m |p 2376 |r 2013-04-30 |s 2013-04-22 |w 2010-08-11 |y BK |z 282/B/02- SO15 ris |