Starting and operating live virtual reference services : a how-to-do-it manual for librarians /
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| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
New York :
Neal-Schuman Publishers,
c2002.
|
| Series: | How-to-do-it manuals for libraries ;
no. 118. |
| Subjects: | |
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|---|---|---|---|
| 001 | 12767406 | ||
| 003 | IDPklPU | ||
| 005 | 20130109114153.0 | ||
| 008 | 020507s2002 nyua b 001 0 eng | ||
| 010 | |a 2002005808 | ||
| 020 | |a 1555704441 (alk. paper) | ||
| 040 | |a DLC |c DLC |d DLC | ||
| 050 | 0 | 0 | |a Z711.47 |b .M46 2002 |
| 082 | 0 | 0 | |a 025.5/24 |2 21 |
| 100 | 1 | |a Meola, Marc, |d 1968- |9 21084 | |
| 245 | 1 | 0 | |a Starting and operating live virtual reference services : |b a how-to-do-it manual for librarians / |c Marc Meola, Sam Stormont. |
| 260 | |a New York : |b Neal-Schuman Publishers, |c c2002. | ||
| 300 | |a xiii, 167 p. : |b ill. ; |c 28 cm. | ||
| 490 | 1 | |a How-to-do-it manuals for librarians ; |v no. 118 | |
| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a What is live virtual reference? -- Why offer live virtual reference? -- What are the five models of live virtual reference? -- Planning for live virtual reference -- Gathering information -- Deciding on a staffing model -- Selecting software -- Training -- Launch and marketing -- Evaluating. | |
| 650 | 0 | |a Internet in library reference services. |9 21085 | |
| 650 | 0 | |a Electronic reference services (Libraries) |9 21007 | |
| 700 | 1 | |a Stormont, Sam, |d 1951- |9 21086 | |
| 830 | 0 | |a How-to-do-it manuals for libraries ; |v no. 118. |9 21087 | |
| 906 | |a 7 |b cbc |c orignew |d 1 |e ecip |f 20 |g y-gencatlg | ||
| 942 | |2 ddc |c BK | ||
| 955 | |a lh39 2002-05-07 |i lh39 2002-05-07 |a aa20 2002-05-10 |a ps15 2002-09-27 bk rec'd, to CIP ver. |a lh36 2004-07-23 copy 2 to BCCD | ||
| 999 | |c 16189 |d 16189 | ||
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