Starting and operating live virtual reference services : a how-to-do-it manual for librarians /
Wedi'i Gadw mewn:
| Prif Awdur: | |
|---|---|
| Awduron Eraill: | |
| Fformat: | Llyfr |
| Iaith: | English |
| Cyhoeddwyd: |
New York :
Neal-Schuman Publishers,
c2002.
|
| Cyfres: | How-to-do-it manuals for libraries ;
no. 118. |
| Pynciau: | |
| Tagiau: |
Ychwanegu Tag
Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!
|
Tabl Cynhwysion:
- What is live virtual reference?
- Why offer live virtual reference?
- What are the five models of live virtual reference?
- Planning for live virtual reference
- Gathering information
- Deciding on a staffing model
- Selecting software
- Training
- Launch and marketing
- Evaluating.