Starting and operating live virtual reference services : a how-to-do-it manual for librarians /

Saved in:
Sonraí Bibleagrafaíochta
Príomhúdar: Meola, Marc, 1968-
Údair Eile: Stormont, Sam, 1951-
Formáid: Leabhar
Teanga:English
Foilsithe: New York : Neal-Schuman Publishers, c2002.
Sraith:How-to-do-it manuals for libraries ; no. 118.
Ábhair:
Clibeanna: Cuir Clib Leis
Gan Chlibeanna, Bí ar an gcéad duine leis an taifead seo a chlibeáil!
Clár Ábhair:
  • What is live virtual reference?
  • Why offer live virtual reference?
  • What are the five models of live virtual reference?
  • Planning for live virtual reference
  • Gathering information
  • Deciding on a staffing model
  • Selecting software
  • Training
  • Launch and marketing
  • Evaluating.