Starting and operating live virtual reference services : a how-to-do-it manual for librarians /
保存先:
| 第一著者: | |
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| その他の著者: | |
| フォーマット: | 図書 |
| 言語: | English |
| 出版事項: |
New York :
Neal-Schuman Publishers,
c2002.
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| シリーズ: | How-to-do-it manuals for libraries ;
no. 118. |
| 主題: | |
| タグ: |
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目次:
- What is live virtual reference?
- Why offer live virtual reference?
- What are the five models of live virtual reference?
- Planning for live virtual reference
- Gathering information
- Deciding on a staffing model
- Selecting software
- Training
- Launch and marketing
- Evaluating.