Customer service : building successful skills for the twenty-first century /
Guardat en:
Autor principal: | Lucas, Robert W. |
---|---|
Format: | Llibre |
Idioma: | English |
Publicat: |
Boston :
McGraw-Hill,
c2005.
|
Edició: | 3rd ed. |
Matèries: | |
Accés en línia: | Publisher description Contributor biographical information Table of contents |
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