Customer service : building successful skills for the twenty-first century /
Enregistré dans:
Auteur principal: | Lucas, Robert W. |
---|---|
Format: | Livre |
Langue: | English |
Publié: |
Boston :
McGraw-Hill,
c2005.
|
Édition: | 3rd ed. |
Sujets: | |
Accès en ligne: | Publisher description Contributor biographical information Table of contents |
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