Managing services: marketing, operations, and human resources

xvii, 414 p.

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Bibliographic Details
Main Author: Christopher H. Lovelock
Format: Online
Language:English
Published: Prentice-Hall International 1998
Online Access:http://perpustakaan.unikal.ac.id//index.php?p=show_detail&id=25940
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Summary:xvii, 414 p.