Managing services: marketing, operations, and human resources
xvii, 414 p.
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Main Author: | Christopher H. Lovelock |
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Format: | Online |
Language: | English |
Published: |
Prentice-Hall International
1998
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Online Access: | http://perpustakaan.unikal.ac.id//index.php?p=show_detail&id=25940 |
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