Service management: mewujudkan layanan prima
xviii, 426 p. ; 19 x 23 cm.
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| Main Author: | |
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| Format: | Online |
| Language: | Indonesian |
| Published: |
Andi
2012
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| Online Access: | http://perpustakaan.unikal.ac.id//index.php?p=show_detail&id=29661 |
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