Interpersonal Skills in Organization

Looks at the key skills necessary for personal and managerial success in organisations today. Exploding with exercises, cases, and group activities, this book employs an experiential approach suitable for all student audiences Contents: Journey into self-awareness -- Self-disclosure and trust -- Es...

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Bibliographic Details
Main Authors: Suzanne C. De Janasz, Karen O. Dowd, Beth Z. Schneider
Format: Online
Language:Inggris
Published: McGraw-Hill Education 2015
Online Access:http://103.142.62.240:80/perpus/index.php?p=show_detail&id=992055
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Summary:Looks at the key skills necessary for personal and managerial success in organisations today. Exploding with exercises, cases, and group activities, this book employs an experiential approach suitable for all student audiences Contents: Journey into self-awareness -- Self-disclosure and trust -- Establishing goals consistent with values and ethics -- Self-management -- Understanding and working with diverse others -- The importance and skill of listening -- Conveying verbal messages -- Persuading individuals and audiences -- Negotiation -- Building teams and work groups -- Managing conflict -- Achieving business results through effective meetings -- Facilitating team success -- Making decisions and solving problems creatively -- Power and politicking -- Networking and mentoring -- Coaching and providing feedback for improved performance -- Leading and empowering self and others -- Project management.